2,000 ms default global polling period set. So the summary window is active along with the sensor status window. The program and my tablet work perfectly.Ĭonditions: Launching HWiNFO normally with both "Sensors-Only" and "Summary-Only" unchecked. Results: Only the summary window is active. I set the global polling period back to 2,000 ms to easily identify if the issue was gone or not as a baseline.Ĭonditions: Launching HWiNFO in "Summary-Only" mode. So that should not interfere with results. However, for the purpose of troubleshooting, I closed the Stream Deck software while performing all my tests with HWiNFO, the Wacom Intuos Pro tablet, and Clip Studio Paint EX. I do normally operate in "sensors-only" mode to send the data to my Stream Deck through the Stream Deck plugin so all previous posts by me the testing was performed in "Sensors-Only" mode. I just didn't realize it would hinder my hardware's ability to properly work. Other than what I have done currently, what else could I look at doing other than just closing the HWiNFO app every time I need to work? I paid for it so I could integrate it with my Streamdeck and use it with my current workflow. The other software suites work fine with or without HWiNFO running.Į.) Closed every other background/tray app and other software to see if there might have been another interaction, but it is only just HWiNFO and Clip Studio Paint EX causing the main issue. I have tried the following to remedy this:Ī.) Disabled all unnecessary sensor monitoring ( first I tried disabling ALL sensors which had no noticeable difference ).ī.) Viewed the polling time of each remaining sensor to see if there were any issues remaining, none were found to be the issue or taking up too much time.Ĭ.) Adjusting polling times in main settings, minimum of 50 ms and maximum have been tried with no noticeable effect on the tablet input speed/tracking.ĭ.) Tried HWiNFO enabled with Toon Boom Harmony/Storyboard Pro, Affinity Designer, etc, and other art software but it is only Clip Studio Paint EX and HWiNFO that is causing an issue with my tablet input. The second I close HWiNFO the Intuos input is back to full speed with no issues. When HWiNFO and Clip Studio Paint EX are running at the same time, there is a noticeable slowdown of the Wacom Intuos input where it does not track as quickly as it should leading to extremely choppy input. I am a full-time professional animator/artist and I do much of my work Clip Studio Paint EX and Toon Boom Harmony Premium 21/Storyboard Pro 20 with a Wacom Intuos Pro Large pen tablet. Its a slippery slope.Hello, I recently purchased HWiNFO and I use it to send data in sensor mode to my Elgato Streamdeck so I can monitor drives and other system parameters. Let them know if it worked, say 'thank you', and give them an upvote! If someone solved your problem, don't just dip out. And be constructive when giving advice or correcting someone. Respect others, either the input they give, questions that might sound "stupid", or when they share their work. Ask for help, and we will try to do our best to help you. But if you present an issue that the community needs to hear about, then you can inform us in a calm manner. Venting to this subreddit, with your negative opinions about Wacom, will literally do nothing. You can ask for as much help as you want, but we don't make the changes at Wacom. We can all get frustrated sometimes, even at Wacom. And include exact tablet/cintiq models, instead of just saying "Wacom tablet". If you make an Art Post spamming your socials in title and body, multi-sub posting, and too frequent advertising of your work/product, will result in removals.įor product recommendations, please flair it as "Purchase Advise". Not engaging with the community will cause removal. Start your art post with a question, ask for critique, tell us what you struggled with, etc. If you had a question or issue that was successfully answered, then please change the flair to "Solved".įirst, we try to keep this sub family friendly, so please avoid posting any nsfw art, and no meme/joke art. Use Flair to mark the title of your posts appropriately. Its obvious why you're here, so avoid the word 'Help' and any exclamations/caps usage like "NEED HELP!" Just saying, "what do I do?", (and anything similar) is not a good title. Explain, in full detail, your specs like Operating System (Win7/Sierra/etc), Tablet/Cintiq (sku/model), Driver version, software, and cables you're using. DARK MODE NORMAL THEME Home hot new top RulesĪll posts need to be descriptive, ESPECIALLY technical or compatibility issue submissions.
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